Your front desk shouldn't spend hours on the phone.
Your AI should.
Launch an outbound call campaign in minutes. AI agents dial every overdue patient simultaneously, personalize each conversation to their specific treatment, and book directly into your PMS.
Available on the Growth plan · works with Open Dental, Dentrix, Eaglesoft
100+
calls in one click, in parallel
< 90s
to book from first hello
0 hrs
of front-desk dialing time
Four campaign types, one platform
Each campaign is pre-built with scripts tuned for that patient scenario. You configure the details — AI does the dialing.
Hygiene Recall
Call patients who are 3–18 months overdue for a cleaning or exam. AI references their last visit date, offers matching openings, and books on the spot.
Unscheduled Treatment
Patients with diagnosed, accepted treatment who never scheduled. AI mentions their specific treatment (crown, extraction, root canal) and moves them to a confirmed appointment.
Reactivation
Re-engage patients who haven't visited in 18+ months. AI uses a warm re-introduction, asks about any changes in dental health, and offers convenient scheduling.
Treatment Follow-Up
After a procedure, AI calls to check in on recovery, answer common questions, and confirm the next step appointment (e.g., final crown seating after a prep).
Campaign setup in four steps
No scripting required. Most campaigns launch in under 10 minutes.
Pick your campaign type
Choose recall, reactivation, unscheduled treatment, or a custom patient list. TensorLinks syncs the target list directly from your PMS — no export, no CSV upload.
Set calling hours and attempts
Define the time window (e.g., 9 AM – 6 PM in the patient's local time), the number of attempts (default: 3 over 7 days), and the fallback channel if no answer (SMS, email, or both).
Preview the call script
Review the personalized opener the AI will use for each patient — including their name, treatment, and your practice name. Adjust tone, urgency, and any special offer (e.g., "we have openings this week").
Launch
Click "Start campaign." AI agents dial every patient simultaneously. Live bookings appear in your PMS in real time. A campaign summary dashboard shows answered calls, bookings, and voicemails left.
What the calls actually sound like
Each call is personalized to the patient's name, treatment, and your practice. No robocall vibes.
What you see after a campaign
Real-time campaign dashboard
Live counts of calls placed, answered, voicemails left, and appointments booked — updating as the campaign runs. Filter by campaign type, date range, or provider.
Bookings written to your PMS
Every appointment the AI books writes directly into your PMS (Dentrix, Open Dental, Eaglesoft). No manual entry, no callback queue. The slot is confirmed and blocked the moment the patient agrees.
Call transcripts and recordings
Every call is recorded and transcribed. Review any conversation in full — useful for patient disputes, training, or compliance. Stored securely under your BAA.
Revenue recovered estimate
After each campaign, the dashboard shows estimated production recovered based on the appointment types booked and your average case value. Exportable for morning huddle or reporting.
Who AI outbound calls are built for
- Solo practices with a recall backlogFront desk is already stretched thin. AI handles the dialing so your team focuses on patients in the chair.
- Group practices and DSOsLaunch campaigns across every location simultaneously from one dashboard. Each clinic's patients get called against that clinic's schedule.
- Practices recovering from a slow seasonOne recall campaign run Monday morning can fill the rest of the week. Practices typically see 15–30 bookings from a 100-patient campaign.
“We launched our first recall blitz on a Tuesday morning. By Thursday we had 23 appointments on the books that my front desk would have needed two weeks of calling to get.”
Outbound campaigns are available on the Growth plan.
See your own patient list light up
Bring your PMS export to the demo — we'll show you exactly what's recoverable and run a sample campaign against your data.
See where your front desk leaks.
30 minutes. We map your front desk and show exactly where it leaks — and what the AI would catch. No commitment.