Open Dental Integration
AI Receptionist + Open Dental API = Seamless Scheduling
TensorLinks integrates directly with Open Dental via their robust API to provide real-time scheduling, patient lookup, and automatic appointment booking. Native integration with no middleware.
Open Dental Integration Features
Real-Time Schedule Sync
AI sees your live Open Dental schedule via API. When a patient calls, we know exactly what appointments are available—no double-booking, no callbacks needed.
Patient Record Access
Look up existing patients instantly via Open Dental API. Verify patient identity, see last visit date, and personalize the conversation based on their history.
Native API Integration
Uses Open Dental's robust API for seamless connectivity. No middleware, no delays. Direct read/write access to your schedule in real-time.
Direct Appointment Booking
Creates appointments directly in Open Dental via API. No manual entry required. Patients booked by AI appear in your schedule immediately.
eServices Integration
Works with Open Dental's eServices for reminders and confirmations. AI-booked appointments get the same automated workflows.
Recall Integration
Access recall lists from Open Dental and proactively reach out to patients due for appointments. Book them directly into your schedule.
How Open Dental Integration Works
API Key Generation
Generate an API key in Open Dental's eServices setup. This creates a secure connection between TensorLinks and your Open Dental database.
Schedule Mapping
We map your providers, operatories, appointment types, and scheduling rules. AI learns your specific Open Dental configuration.
Testing Phase
Before going live, we test the integration thoroughly. Verify appointments appear correctly, patient data syncs properly, and edge cases are handled.
Go Live
Flip the switch and AI starts booking. Appointments appear in Open Dental in real-time via API. Your staff focuses on in-office patients.
Why Open Dental Users Choose TensorLinks
Native API Integration
Unlike other AI solutions that use screen scraping or middleware, TensorLinks uses Open Dental's official API for direct database connectivity. This means faster, more reliable scheduling.
Open Source Friendly
Open Dental users appreciate software that works transparently. Our integration uses standard API calls—no black boxes, no proprietary connectors.
Cost Effective
Open Dental practices often choose software for value. TensorLinks provides enterprise AI capabilities at a fraction of the cost of hiring additional staff.
Works With eServices
Already using Open Dental eServices for reminders? TensorLinks works alongside it. AI-booked appointments automatically get your existing reminder workflows.
Open Dental Integration FAQ
How does TensorLinks connect to Open Dental?
TensorLinks uses Open Dental's official API (Application Programming Interface) to securely connect to your practice database. The connection uses encrypted HTTPS, is HIPAA compliant, and requires API key authentication. This is the same secure method used by other Open Dental integrations.
Do I need Open Dental eServices for this integration?
Yes, Open Dental API access requires an active eServices subscription. If you already use eServices for patient communication, you're all set. If not, we can help you get started with Open Dental eServices during onboarding.
Will AI bookings appear in my Open Dental schedule immediately?
Yes. When AI books an appointment via the API, it appears in your Open Dental schedule in real-time—typically within 1-2 seconds. There's no delay or manual sync required.
Can the AI see patient history in Open Dental?
The AI can access basic patient information needed for scheduling—name, last visit date, contact info, and recall status. It follows the principle of minimum necessary access for HIPAA compliance and doesn't access clinical notes.
What Open Dental versions are supported?
We support all versions of Open Dental with API access enabled (typically 17.1 and newer). Open Dental's API is very stable, so upgrades rarely affect the integration.
Ready to Connect Open Dental?
Most Open Dental practices are integrated and live within 1-2 weeks. API setup is straightforward—we guide you through every step.
Start Open Dental Integration