Eaglesoft Integration
AI Receptionist + Eaglesoft = Seamless Scheduling
TensorLinks integrates directly with Patterson Eaglesoft to provide real-time scheduling, patient lookup, and automatic appointment booking. Your AI receptionist works as if it's sitting at an Eaglesoft workstation.
Eaglesoft Integration Features
Real-Time Schedule Sync
AI sees your live Eaglesoft schedule. When a patient calls, we know exactly what appointments are available—no double-booking, no callbacks needed.
Patient Record Access
Look up existing patients instantly. Verify patient identity, see last visit date, and personalize the conversation based on their history in Eaglesoft.
Provider Availability
Knows which providers work which days, their appointment types, and operatory assignments. Books the right appointment with the right provider.
Direct Appointment Booking
Creates appointments directly in Eaglesoft. No manual entry required. Patients booked by AI appear in your schedule immediately.
Appointment Confirmations
Integrates with your reminder workflow. AI-booked appointments get the same confirmation and reminder sequence as staff-booked ones.
Recall Integration
Access recall lists from Eaglesoft and proactively reach out to patients due for appointments. Book them directly into your schedule.
How Eaglesoft Integration Works
Secure Connection
We connect to Eaglesoft using Patterson-approved integration methods. Connection is encrypted and HIPAA compliant. Your IT team or Patterson support can assist with setup.
Schedule Mapping
We map your providers, operatories, appointment types, and scheduling rules. AI learns your specific Eaglesoft configuration and practice workflows.
Testing Phase
Before going live, we test the integration thoroughly. Verify appointments appear correctly in Eaglesoft, patient data syncs properly, and edge cases are handled.
Go Live
Flip the switch and AI starts booking. Appointments appear in Eaglesoft in real-time. Your staff can focus on in-office patients while AI handles calls.
Eaglesoft Integration FAQ
How does TensorLinks connect to Eaglesoft?
TensorLinks uses Patterson-approved integration capabilities to securely connect to your Eaglesoft system. The connection is encrypted, HIPAA compliant, and requires approval from your practice administrator. Our team handles the technical setup.
Will AI bookings appear in my Eaglesoft schedule immediately?
Yes. When AI books an appointment, it appears in your Eaglesoft schedule in real-time. There's no delay or manual sync required. Your staff sees AI-booked appointments just like any other booking.
Can the AI see patient history in Eaglesoft?
The AI can access basic patient information needed for scheduling—name, last visit date, contact info, and appointment history. It does not access clinical notes or treatment details. This follows the principle of minimum necessary access for HIPAA compliance.
What Eaglesoft versions are supported?
We support Eaglesoft 17, 18, 19, and newer versions. If you're on an older version, contact us to discuss options. Most practices on current Eaglesoft versions can integrate within 1-2 weeks.
Do I need IT support to set up the integration?
Our team handles most of the setup. You may need your Eaglesoft administrator to approve the connection and provide access credentials. We provide step-by-step guidance and can work directly with your IT team or Patterson support if needed.
Ready to Connect Eaglesoft?
Most Eaglesoft practices are integrated and live within 2 weeks. Our team handles the technical setup—you just approve access.
Start Eaglesoft Integration