Dentrix Integration
AI Front Desk + Dentrix = Seamless Scheduling
TensorLinks integrates directly with Dentrix to provide real-time scheduling, patient lookup, and automatic appointment booking. Your AI receptionist works as if it's sitting at a Dentrix workstation.
Dentrix Integration Features
Real-Time Schedule Sync
AI sees your live Dentrix schedule. When a patient calls, we know exactly what appointments are available—no double-booking, no callbacks needed.
Patient Record Access
Look up existing patients instantly. Verify patient identity, see last visit date, and personalize the conversation based on their history.
Provider Availability
Knows which providers work which days, their appointment types, and operatory assignments. Books the right appointment with the right provider.
Direct Appointment Booking
Creates appointments directly in Dentrix. No manual entry required. Patients booked by AI appear in your schedule immediately.
Appointment Reminders
Integrates with your reminder workflow. AI-booked appointments get the same confirmation and reminder sequence as staff-booked ones.
Recall Integration
Access recall lists and proactively reach out to patients due for appointments. Book them directly into Dentrix.
How Dentrix Integration Works
Secure Connection
We connect to Dentrix using official integration methods. Your IT team or Dentrix support can assist with setup. Connection is encrypted and HIPAA compliant.
Schedule Mapping
We map your providers, operatories, appointment types, and scheduling rules. AI learns your specific practice workflows.
Testing Phase
Before going live, we test the integration thoroughly. Verify appointments appear correctly, patient data syncs properly, and edge cases are handled.
Go Live
Flip the switch and AI starts booking. Appointments appear in Dentrix in real-time. Your staff can focus on in-office patients.
Dentrix Integration FAQ
How does TensorLinks connect to Dentrix?
TensorLinks uses Dentrix's official integration capabilities to securely connect to your practice management system. The connection is encrypted, HIPAA compliant, and requires approval from your Dentrix administrator. Our team handles the technical setup.
Will AI bookings appear in my Dentrix schedule immediately?
Yes. When AI books an appointment, it appears in your Dentrix schedule in real-time. There's no delay or manual sync required. Your staff sees AI-booked appointments just like any other booking.
Can the AI see patient history in Dentrix?
The AI can access basic patient information needed for scheduling—name, last visit date, and contact info. It does not access clinical notes or treatment plans. This follows the principle of minimum necessary access for HIPAA compliance.
What Dentrix versions are supported?
We support Dentrix G6, G7, and Dentrix Ascend (cloud). If you're on an older version, contact us to discuss options. Most practices on current Dentrix versions can integrate within 1-2 weeks.
Do I need IT support to set up the integration?
Our team handles most of the setup. You may need your Dentrix administrator to approve the connection and provide access credentials. We provide step-by-step guidance and can work directly with your IT team if needed.
Ready to Connect Dentrix?
Most Dentrix practices are integrated and live within 2 weeks. Our team handles the technical setup—you just approve access.
Start Dentrix Integration