Open Dental + Automated Recalls
AI-powered recall campaigns that call, text, and book appointments automatically. No staff time required.
Try TensorLinks Free35%
Increase in recall completion
24/7
Outreach capability
70%
Patients prefer text/AI
0
Staff hours required
Why Automate Open Dental Recalls
Automated Recall Outreach
AI automatically contacts patients when they're due for hygiene, exams, or follow-up care.
Multi-Channel
Reach patients via phone calls, SMS, or email—AI handles all channels.
Direct Booking
When patients respond, AI books directly into Open Dental—no staff intervention needed.
Smart Scheduling
AI understands Open Dental's scheduling rules, operatory requirements, and provider availability.
How Automated Recalls Work
Patient Becomes Due
Open Dental flags patient as due for recall based on your practice's recall intervals.
AI Initiates Contact
TensorLinks reaches out via preferred channel—phone call, text, or email.
Conversation
AI handles the conversation naturally, offering available times and answering questions.
Appointment Booked
Appointment is created directly in Open Dental with proper recall type and notes.
Follow-Up
If no response, AI follows up at configurable intervals until booked or max attempts reached.
Manual vs AI Recalls
Manual Recall Process
- Staff pulls recall list daily/weekly
- Manual phone calls during business hours
- Voicemails, callbacks, phone tag
- Hours of staff time per week
- Patients fall through the cracks
AI-Powered Recalls
- Automatic outreach when due
- 24/7 calls, texts, and emails
- Instant booking during conversation
- Zero staff time required
- Every patient contacted consistently
FAQ
How does TensorLinks access Open Dental recall lists?
TensorLinks uses Open Dental's API to access recall information including due dates, patient contact preferences, and recall types. We query the recall list in real-time to ensure outreach is always current.
Can AI make phone calls for recalls?
Yes. TensorLinks AI can make outbound calls to patients on your recall list. The AI speaks naturally, explains why they're calling, and can book appointments during the call by accessing Open Dental's schedule.
What if a patient wants a specific provider or time?
The AI understands these preferences and searches Open Dental for matching availability. If no exact match exists, it offers alternatives. Patient preferences can also be stored in Open Dental for future outreach.
How many recall attempts does AI make?
This is configurable. Typically, practices set 3-5 attempts across different channels (call, text, email) over 2-4 weeks. After max attempts, the patient can be flagged for manual follow-up or future campaigns.
Does this work with Open Dental's recall types?
Yes. TensorLinks respects Open Dental's recall type configurations including interval, procedure codes, and scheduling requirements. Different recall types can have different outreach sequences.
Ready to Automate Your Recalls?
Stop letting patients fall through the cracks. Let AI handle recalls while your team focuses on patient care.
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