One AI Front Desk.
Unlimited Locations.
Scale your DSO without scaling headcount. TensorLinks AI Front Desk provides consistent patient experience across every location—with enterprise analytics and multi-location management.
DSO Challenges We Solve
AI Front Desk addresses the unique operational challenges of multi-location dental organizations
Inconsistent patient experience across locations
Unified AI front desk with standardized responses and workflows
High turnover at front desk positions
AI handles calls consistently—no training, no sick days, no turnover
Difficulty scaling without proportional cost increase
Add locations instantly without adding headcount
Limited visibility into call performance across locations
Centralized analytics dashboard with per-location breakdown
After-hours calls going to voicemail
24/7 AI coverage books appointments while offices are closed
Language barriers in diverse markets
Multilingual AI speaks Spanish, Vietnamese, and more natively
Built for Enterprise Scale
Features designed for the unique needs of Dental Service Organizations
Multi-Location Management
Deploy and manage AI front desk across 5, 25, or 500 locations from a single dashboard. Customize scripts per location while maintaining brand consistency.
Enterprise Analytics
Track call volumes, booking rates, peak times, and patient satisfaction across your entire portfolio. Export reports for board meetings and investor updates.
Role-Based Access
Give regional managers visibility into their locations. Practice managers see their clinics. Leadership sees everything. HIPAA-compliant access controls.
PMS Integration at Scale
Integrate with Dentrix, Eaglesoft, Open Dental, Curve Dental across all locations. Our team handles the technical integration—you focus on growth.
Centralized Overflow Handling
Route overflow calls to corporate call center or between locations. Intelligent load balancing ensures no patient waits.
Enterprise Security
SOC 2 Type II compliant. BAA for each entity. Enterprise SSO. Dedicated account management and 24/7 support.
How a 25-Location DSO Reduced Missed Calls by 28%
“TensorLinks allowed us to standardize patient communication across all locations while giving regional managers the flexibility they needed. The ROI was evident within 30 days.”
Enterprise Deployment Process
Our proven playbook for DSO rollouts
Pilot
Start with 3-5 locations to validate ROI and refine workflows
Integrate
Connect to your PMS instances with our integration team
Train
Customize AI for each location while maintaining brand standards
Scale
Roll out to remaining locations with centralized management
AI Front Desk for DSOs FAQ
Common questions from DSO leadership
What is AI Front Desk for DSOs?
AI Front Desk for DSOs is an enterprise-grade AI receptionist platform designed specifically for Dental Service Organizations. It provides unified call handling, appointment scheduling, and patient communication across all your locations—managed from a single dashboard with role-based access and enterprise analytics.
How does pricing work for multi-location DSOs?
We offer volume-based pricing that decreases per-location cost as you scale. Whether you have 10 or 500 locations, we structure pricing to deliver positive ROI. Contact us for a custom quote based on your call volume and location count.
Can different locations have different scripts and hours?
Yes. Each location can have customized scripts, office hours, provider information, and call routing rules. You maintain brand consistency while respecting local market needs. Regional managers can make updates with approval workflows.
How do you handle integrations across multiple PMS instances?
Our integration team specializes in DSO deployments. We can connect to multiple instances of Dentrix, Eaglesoft, Open Dental, and other systems. We handle the technical complexity—you just approve access and we go live.
What kind of analytics and reporting do you provide?
Our enterprise dashboard provides real-time metrics across all locations: call volumes, answer rates, booking conversion, peak hours, language preferences, and more. Export to Excel/CSV or integrate with your BI tools. Automated reports can be scheduled for stakeholders.
Is there a pilot program for DSOs?
Yes. Many DSOs start with 3-5 locations to validate ROI before rolling out enterprise-wide. We provide dedicated success managers during pilot and have a proven playbook for scaling. Most pilots convert to full deployment within 60 days.
Ready to Scale Your DSO with AI?
Join leading DSOs using TensorLinks to deliver consistent patient experience across all locations. Request an enterprise demo today.
