Enterprise AI Front Desk for DSOs

One AI Front Desk.
Unlimited Locations.

Scale your DSO without scaling headcount. TensorLinks AI Front Desk provides consistent patient experience across every location—with enterprise analytics and multi-location management.

25+
Clinic Locations
Managed on a single platform
40%
Cost Reduction
Compared to staffing each location
24/7
Coverage
Across all time zones
99.9%
Uptime
Enterprise reliability

DSO Challenges We Solve

AI Front Desk addresses the unique operational challenges of multi-location dental organizations

Inconsistent patient experience across locations

Unified AI front desk with standardized responses and workflows

High turnover at front desk positions

AI handles calls consistently—no training, no sick days, no turnover

Difficulty scaling without proportional cost increase

Add locations instantly without adding headcount

Limited visibility into call performance across locations

Centralized analytics dashboard with per-location breakdown

After-hours calls going to voicemail

24/7 AI coverage books appointments while offices are closed

Language barriers in diverse markets

Multilingual AI speaks Spanish, Vietnamese, and more natively

Built for Enterprise Scale

Features designed for the unique needs of Dental Service Organizations

Multi-Location Management

Deploy and manage AI front desk across 5, 25, or 500 locations from a single dashboard. Customize scripts per location while maintaining brand consistency.

Enterprise Analytics

Track call volumes, booking rates, peak times, and patient satisfaction across your entire portfolio. Export reports for board meetings and investor updates.

Role-Based Access

Give regional managers visibility into their locations. Practice managers see their clinics. Leadership sees everything. HIPAA-compliant access controls.

PMS Integration at Scale

Integrate with Dentrix, Eaglesoft, Open Dental, Curve Dental across all locations. Our team handles the technical integration—you focus on growth.

Centralized Overflow Handling

Route overflow calls to corporate call center or between locations. Intelligent load balancing ensures no patient waits.

Enterprise Security

SOC 2 Type II compliant. BAA for each entity. Enterprise SSO. Dedicated account management and 24/7 support.

Case Study

How a 25-Location DSO Reduced Missed Calls by 28%

28%
Missed calls reduced
+18%
After-hours bookings
24%
Front desk time saved
13%
Backlog cleared

TensorLinks allowed us to standardize patient communication across all locations while giving regional managers the flexibility they needed. The ROI was evident within 30 days.

VP of OperationsRegional DSO (25 locations)

Enterprise Deployment Process

Our proven playbook for DSO rollouts

1

Pilot

Start with 3-5 locations to validate ROI and refine workflows

2

Integrate

Connect to your PMS instances with our integration team

3

Train

Customize AI for each location while maintaining brand standards

4

Scale

Roll out to remaining locations with centralized management

AI Front Desk for DSOs FAQ

Common questions from DSO leadership

What is AI Front Desk for DSOs?

AI Front Desk for DSOs is an enterprise-grade AI receptionist platform designed specifically for Dental Service Organizations. It provides unified call handling, appointment scheduling, and patient communication across all your locations—managed from a single dashboard with role-based access and enterprise analytics.

How does pricing work for multi-location DSOs?

We offer volume-based pricing that decreases per-location cost as you scale. Whether you have 10 or 500 locations, we structure pricing to deliver positive ROI. Contact us for a custom quote based on your call volume and location count.

Can different locations have different scripts and hours?

Yes. Each location can have customized scripts, office hours, provider information, and call routing rules. You maintain brand consistency while respecting local market needs. Regional managers can make updates with approval workflows.

How do you handle integrations across multiple PMS instances?

Our integration team specializes in DSO deployments. We can connect to multiple instances of Dentrix, Eaglesoft, Open Dental, and other systems. We handle the technical complexity—you just approve access and we go live.

What kind of analytics and reporting do you provide?

Our enterprise dashboard provides real-time metrics across all locations: call volumes, answer rates, booking conversion, peak hours, language preferences, and more. Export to Excel/CSV or integrate with your BI tools. Automated reports can be scheduled for stakeholders.

Is there a pilot program for DSOs?

Yes. Many DSOs start with 3-5 locations to validate ROI before rolling out enterprise-wide. We provide dedicated success managers during pilot and have a proven playbook for scaling. Most pilots convert to full deployment within 60 days.

Ready to Scale Your DSO with AI?

Join leading DSOs using TensorLinks to deliver consistent patient experience across all locations. Request an enterprise demo today.

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